What you'll do:

• Lead and manage affiliate operations across creator and seller campaigns, ensuring smooth execution from activation to delivery.
• Manage and develop a team of Affiliate Campaign Specialists (CAMP) and Creator Managers (CM), ensuring clear roles, accountability, and team performance.
• Plan team capacity and hiring needs based on campaign demand and business growth.
• Ensure on-time and high-quality delivery of affiliate campaigns across all managed accounts.
• Monitor and optimize operational performance and cost efficiency (PnL awareness, resource allocation).
• Manage key client relationships and ensure service quality meets expectations.
• Track campaign performance using platforms such as Kalodata and TikTok Affiliate tools, and drive improvements in activation and participation.
• Coordinate with internal teams to improve operational efficiency, workflows, and campaign execution processes.
• Design and execute strategies to acquire creators at scale through Ripples' affiliate network.
• Build and maintain a strong and active creator community to support ongoing activation and engagement.
• Stay hands-on in campaign operations when needed to ensure execution standards are met.

Qualification:

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience, with at least 2 years in a team leadership role.
• Strong experience in affiliate marketing, creator operations, or e-commerce campaign execution.
• Hands-on experience with TikTok Affiliate; experience with Shopee, Lazada, YouTube, or Facebook is a plus.
• Familiar with performance tracking tools such as Kalodata or similar analytics platforms.
• Strong operational mindset with the ability to manage execution at scale.