Account Management (Executive - Manager)

  • Bangkok, Thailand
  • Account Management - EC
  • Full-Time
  • On-Site

Job Description:

Ripples Commerce is Thailand's leading and fastest-growing Social Commerce agency and e-commerce enabler, consistently ranked as the #1 TikTok Shop Partner in the country. 
We build full-funnel commerce and marketing solutions designed to scale brands across TikTok, Shopee, Lazada, and beyond. From strategy to execution, we transform creativity into conversion and content into measurable growth. In just over two years, we've grown from a 20-person startup to a 200+ strong team, working with local heroes and some of the world's most iconic brands. At Ripples, we're not just riding the future of commerce — we're building it.

What You'll Do

  • Coordinate with internal teams and brand partners to execute e-commerce campaigns and store activities
  • Manage day-to-day store operations: graphic briefs, banner uploads, campaign submissions
  • Plan promotions and analyze campaign performance: sales, traffic, conversion, and funnel
  • Prepare joint business plans and lead weekly/monthly/quarterly review meetings
  • Manage day-to-day store operations: graphic briefs, banner uploads, campaign submissions
  • Generate reports and actionable insights for internal and external teams
  • Participate in or lead cross-functional projects
  • Lead or participate in ad-hoc cross-functional projects

Who We're Looking For

  • Bachelor's degree in any field
  • 1 - 6 years working experience (depends on the level) in an Ecommerce company, Internet start-up, International Brand, FMCG,
  • fashion,Beauty retailer or consulting Strong Excel and data skills
  • Familiarity with Shopee, Lazada, TikTok
  • Excellent communication and client-facing skills
  • Good English communication (reading/writing)

What You'll Get:

  • Annual leave: 11 days / Public Holiday: 17 day
  • Performance bonus
  • Group insurance (Life, Health, IPD, OPD, Emergency)
  • Company PC or laptop provided
  • Get to experience a variety of roles
  • More opportunities to express ideas and creativity
  • Faster career growth opportunities
  • Employees can communicate or propose ideas directly to executives without going through multiple layers of hierarchy